If you need to make a change on date or something similar, it is your responsibility to notify Bustickets.incalake.com to find out whether it can be done, the possible penalties and the steps that must be taken.
Send an email IMMEDIATELY to firstname.lastname@example.org or call the number indicated on your confirmation e-mail and wait for one of our agents to reconfirm the cancellation or change. Bustickets.incalake.com will inform you of the cost for such changes, if they are possible. We must point out that with unrestricted fares, the failure to cancel will result in "no show" status, and therefore the complete loss of your right to a refund.
For urgent matters during weekends, including changes and cancellations, please send us an email to notify Bustickets.incalake.com of any changes you wish to make to your reservation.
You should take into consideration that if you are requesting a change in itinerary less than 36 hours before of your departure time, it may not be possible for us to arrange the requested changes or they may have a cost.
Please send your cancellation details to this email: email@example.com.
In case the trip is cancelled because of a geopolitical conflict, natural disaster or any other reason that are not in our control, we will send you an email with the details, or via telephone if needed, in order to explain you the reasons of the cancellation.
If this happens, you will have the following options:
PayPal charges 2$ us for a refund transaction, which is not covered by Bustickets.incalake.com.